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Determining the Right Amount to Spend on a New Fundraising CRM


Your CRM system is the lifeblood of your organization. Replacing it can easily be a million+ dollar investment, but how much is too much to spend? How much is too little?

This is a serious challenge. Getting some initial dollars down on paper can be daunting.

A good place to start is talking to peer organizations to ask what they spent for software and implementation costs. That’s a great way to start thinking about ranges. However, this is not the place to stop your budgeting exercise.

You're about to spend a million dollars or more. Be sure to get it right.

If you’ve ever had to go back to the board to ask for a significant increase in unanticipated implementation costs, you know the importance of accurate budgeting. You don’t want to find yourself in that situation again. Think beyond the known costs of an implementation (software, conversion, support). Will you require customizations due to the unique nature of your business? Will you require an internal project manager? Have you budgeted for enough training? Don’t forget the travel costs for your implementation consultants as well!

So just how complex is your organization’s specific budgeting situation? We created a worksheet to help you assess factors that will impact your implementation budgeting.

Download How Complex is Your Budgeting Situation? now. 

JCA has helped thousands of nonprofits around the world with their technology and operational needs. With years of experience on a variety of CRMs, JCA knows software inside and out. Our clients rely on us for operational consulting for leveraging their CRM for their unique needs.

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