Ms. Caputo graduated from Florida State University with a Bachelor of Arts in Theatre. She successfully completed the "Certificate in Computer Science (CCS)" program at Hofstra University.   The core curriculum included High-Level Language Programming, Database Concepts and SQL Programming.   Ms. Caputo's specialties include system implementation, data conversion design and the development of custom solutions to address integration and automation challenges.

Ms. Caputo joined JCA in 1996 after spending five years working in the non-profit healthcare field, including two years at the Mount Sinai Medical Center as the Manager of Database and Gift Processing.  Since joining JCA, she has gained extensive experience working with healthcare, educational, faith-based and membership organizations, utilizing many fundraising software applications including Blackbaud'sâ flagship product, The Raiser's Edgeâ.  Donna has a special ability of seeing past current processes toward more efficient procedures, recommending and then managing those changes for her clients with rewarding results.   Her many projects have included customizations such as automated acknowledgment modules, interfaces between fundraising, point of sale and accounting systems, and automated data transfers between ticketing and membership systems as well as student and fundraising systems.