Business Process Improvement

• Identify and articulate organizational priorities.
• Align business processes to focus on achieving goals.
• Configure system to accurately track and report on progress.

JCA has extensive experience working with nonprofit organizations to align their business processes with their goals. Through business process improvement, we help organizations measure key performance indicators, increase efficiency, improve service, and attain other strategic goals.

Our approach combines the rigor of our PMI certified project management methodology with our seasoned consulting staff’s deep non-profit experience. We begin by working with senior leadership to identify their strategic objectives and to articulate these goals as a concrete set of measurements. Next, we work with functional and operational staff to ensure that daily operations are optimally structured to achieve these objectives. Lastly, our technical team can implement a new system, or reconfigure the system you already have, to easily and accurately produce reports that track organizational progress towards goals.

Through Business Process Improvement, JCA helps nonprofit organizations make the best use of staff, technology, and processes. With a focus on each organization’s distinct opportunities, JCA helps nonprofits invest wisely, and lead effectively.

JCA’s Consulting Services for Business Process Improvement

• Business Process Needs Analysis
• Interim Staffing and Ongoing Support
• Outsourced IT services and Technology Planning
• RFI / RFP development and Systems Selection
• Software Implementation
• Data Conversion
• Systems Integration and Middleware
• Database Cleanup and Codes Restructuring
• Project Management
• Custom Report Writing
• Personalized Training- On-site or in NYC classroom