Business Process Improvement

• Are your operational processes aligned with your strategic goals?
• Are you getting the most out of your software?  
• Are you certain there's a more efficient way to run your operations but aren't sure how to get there?

JCA can help. We've worked with hundreds of clients to identify and remove operational roadblocks and help organizations run at peak efficiency. We'll do the same for you and your staff.

Our approach combines the rigor of our PMI-certified project management methodology with our seasoned consulting staff's deep nonprofit experience. We begin by working with senior leadership to articulate strategic objectives as a concrete, measurable set of criteria. Next, we work with functional and operational staff to ensure that day-to-day operations are aligned with strategic objectives, providing customized training when needed. We help you codify and document your business process so that new and experienced staff alike have a standardized reference. Lastly, our technical team can assist you in easily and accurately producing reports that track organizational progress towards your goals, by reconfiguring your existing systems or helping you select and implement a new one.

Some of the business process improvement consulting services JCA offers

• Business process needs analysis
• Interim staffing and ongoing support
• Outsourced IT services and technology planning
• RFI/RFP development and systems selection
• Software implementation
• Data conversion
• Systems integration and middleware
• Database cleanup and codes restructuring
• Custom report writing