Training

• Are you getting the most from your fundraising system?
• Have you recently upgraded or changed systems? Added new staff?
• Is your office too small or too busy to teach a group without interruptions or distractions?

Get your staff the help they deserve. Get them some training.

The difference between mere installation of a software system and its successful implementation for your organization is comprehensive training and project management. Once new software and hardware are in place, everyone who works with a new system must be trained to use it in a standardized manner, consistent across the organization.

In addition to our two ongoing free Webinar series-- "Inside the JCA Answers™ Suite" and "Artifax Continuing Education"—at JCA we develop comprehensive, customized training sessions for your organization. Held either on-site or at our New York training facility, custom training sessions are designed with your data, your report formats and coding structure, your staff, and your mission in mind. Rather than offering a "canned" training, JCA’s tailored approach means that your staff learns exactly the skills they need—meaning they're able to return to work and begin reaping the benefits immediately.

We can even provide documentation—such as an operations manual—defining the policies and procedures best suited to your organization, so you can train new employees (and have current employees brush up) after your training session is complete.

Customized Training is available for the following systems:

• Artifax Event
• Blackbaud's The Raiser’s Edge^®
• Blackbaud’s Sphere^® (formerly Kintera Sphere)
• Crystal Reports
• DonorPerfect
• SofTrek's PledgeMaker
• Tessitura
• Kintera Sphere
• And more

Some training is available in Spanish.

Contact us for an assessment of the training that’s right for your organization.

The marks Blackbaud® and The Raiser's Edge® are registered trademarks of Blackbaud, Inc. Jacobson Consulting Applications Inc. is an independent consulting firm and as such is neither sponsored nor endorsed by Blackbaud, Inc.