JCA Co-Presenting Prospect Management Model at AFP 2014
Business Intelligence Group Director Steve Beshuk to Speak on Making Data Useable
Managing a major giving program requires tracking a lot of data: research about prospects, their relationships, wealth ratings, affinity ratings, prospect manager assignments, volunteer solicitors, event participation, giving history, gifts to other organizations, solicitation stage, moves, actions, contact reports, and more. Data is valuable, but building a prospect management model (PMM) allows organizations to make sense of it, make it useable and track the right information. The PMM provides a structure to organize extensive and varied information into a cohesive whole. Whether part of a new system implementation or optimization of an existing system, the PMM helps staff to create meaningful reports and dashboards, train fundraisers and data entry staff and manage program and activities strategically. JCA's Business Intelligence Group Director Steve Beshuk will co-present "Prospect Management Model: Whipping Your Prospect Data Into Shape" with representatives from All Children's Hospital on Monday, March 24, at 1:30pm at the 2014 AFP International Conference in San Antonio, Texas. Posted 3/18/14
Calculating ROI for Nonprofit Technology Projects
JCA Director Ellen Duero Rohwer to Present at AUDC 2014
Your board asks you, “What are we getting for this technology investment?” There are many different ways to answer this question, but what do they really want to know? In this session, attendees will learn the essential components to a proper ROI calculation for a nonprofit organization, what differentiates true ROI from general case statements, and how to assign a value to intangible benefits. Through specific case-study examples, JCA Director Ellen Duero Rohwer, CFRE, will review what is distinct to nonprofit charitable and membership organizations, and the unique challenges to ROI calculations for nonprofits. The presentation will take place Tuesday, March 4, at 1:45pm, at the AUDC 2014 Users & Developers Conference in Orlando. Posted 2/24/14
JCA Director Ellen Duero Rohwer Co-Presenting at CASE II with UNH
Ready, Set, Go! Measuring Organizational Preparedness for System Implementation
A successful CRM implementation requires organizational stability, a commitment to improving business processes, and a firm time commitment from staff. To ensure success, organizations must bear in mind not only obvious factors such as time and cost, but the less tangible aspects, such as staffing, skillsets, organization structure, reactions to change and new technology, and the internal political climate. Is there a business case for the implementation? How about the capability and capacity to perform the work? JCA Director Ellen Duero Rohwer, CFRE, and University of New Hampshire Associate Vice President for Advancement Services Misty McCarty will review the tools that an organization needs to evaluate its ability to take on such a project and to prepare itself for success. The presentation will take place Tuesday, February 11, at 9am, at the 2014 CASE District II Conference. Posted 2/4/14
The Art and Science of Forecasting for Entertainment Ticketing Professionals
JCA President and CEO Steve Jacobson to present at INTIX 2014.
In a volatile market, how can arts organizations make critical forecasting decisions that are based on fact rather than intuition? When it comes to budgeting, program planning, marketing and revenue management, a scientific approach can be used to forecast sales but for arts organizations, the qualitative judgments based on experience often tip the balance. How do you apply scientific standards to a ‘gut feeling’? JCA President and CEO Steve Jacobson and co-presenters from Lyric Opera, Baker Richards, and Los Angeles Philharmonic will discuss the variables to use when forecasting, including showing a new system developed to help budgeting across a large and complex festival, and a new approach to repertoire coding for symphonies. Learn how you can combine qualitative judgments with business intelligence to create a practical approach to fortune telling. The presentation will take place on Tuesday, January 28, at 2pm, at the 2014 INTIX Conference in Chicago, Illinois. Posted 1/21/14
Discuss Your Database Challenges with JCA at CASE I
Meet with JCA at the CASE District I Conference to discuss projects and challenges related to your alumni or donor database.
Having recently celebrated 25 years as the nation's largest database consulting firm working exclusively with nonprofits, JCA's expert staff has deep experience helping higher education organizations and other nonprofit clients navigate their fundraising and membership technology. With a client list that includes The University of New Hampshire, Brown University, and Saint Michael's College, JCA's recent projects include helping partners select and implement new databases (including Blackbaud CRM and Ellucian solutions), solving business process problems, training customers on software, building new reports and data warehouses, and helping clients leverage their business intelligence more effectively. JCA Senior Consultant, Enterprise Services, Tyler Carey will be attending CASE I to meet with JCA's partners. To discuss database-related projects, contact Tyler at email@example.com to schedule an appointment. Posted 1/16/14
Steve Jacobson Discusses Advances at The Tech Museum of Innovation
Posted 1/10/13 World Wildlife Fund enlists JCA to prepare them for their upcoming CRM Selection. After a thorough analysis of WWF’s data and processes, JCA will provide WWF with recommendations to guide them in their data clean-up and system implementation.
Matt Cooper speaking at INTIX 2013
Posted 11/29/12 In January 2013, JCA's Director of Consulting Services, Matt Cooper, is speaking with Steven Roth of The Pricing Institute at the International Ticketing Association's 34th Annual Conference & Exhibition in Lake Buena Vista, Florida. Matt and Steven will be speaking on Wednesday Jan. 30th at 9:00am about 'How Small Pricing Decisions Make a Big Difference'.
Chris Wallingford Scheduled to Present at INTIX 2013
Posted 11/15/12 On January 29, 2013, Chris Wallingford, T-Stats Product Manager at JCA, will be delivering a ticketing and marketing analytics presentation along with Andrew Recinos of the Tessitura Network and Nicole Keating of the Adrienne Arsht Center for the Performing Arts. Their presentation entitled 'Reporting Dreams Can Be Reality' will illustrate how key marketing and ticketing metrics can improve audience communication and increase revenue.
John Jakovich Speaking at INTIX 2013
Posted 11/12/12 John Jakovich, Chief Information Officer at JCA, will present along with Lisa Middleton, Peter Monks, Jeff Koets, Joseph Guglielmo and Kristin Tigart. 'Monetizing your Facebook Fans' will explore trends, metrics and best practices around ticketing commerce through social media. Don't miss this session on Wednesday Jan. 30th at 11:00am.
Nonprofit Radio Interviews Steve Jacobson on Business Intelligence
Posted 08/30/12 Steve Jacobson, President of JCA, was interviewed by Nonprofit Radio at Fundraising Day in New York. Learn how nonprofits are using Business Intelligence in surprising and sophisticated ways! Click here to watch the interview.
JCA Announces the JCA Virtual Waiting Room at TLCC 2012
Posted 08/16/12 This week, JCA debuted its newest product offering. JCA Virtual Waiting Room Pro, developed by JCA and Ticket Philadelphia, monitors your website and redirects your overflow visitors into a queue during peak activity. At TLCC 2012, JCA offered a free version to the Tessitura Community.
JCA scheduled to lead more than 20 educational sessions at TLCC 2012
Posted 08/10/12 JCA is scheduled to lead an astounding 24 sessions at the upcoming Tessitura Learning and Community Conference. These sessions will cover a variety of topics ranging from business intelligence and revenue management to Facebook ticketing and Tessitura dashboards.
Matt Cooper to co-present International Ticketing Association webinar
Posted 05/02/12 JCA's Director of Consulting Services, Matt Cooper, along with Steven Roth of The Pricing Institute, is scheduled to co-present an enlightening webinar on Implementing an End-to-End Revenue Management Strategy on Tuesday, May 15, 12:30 - 1:30pm EDT. Click here to learn more.
Check out our CIO's Review of GoRaise Mobile
Posted 04/04/12 JCA's Chief Information Officer, John Jakovich, recently had the opportunity to preview Electric Plum’s GoRaise Mobile application. GoRaise Mobile provides a simple, intuitive mobile interface for The Raiser’s Edge® (RE). Click here to find out what he thought.
NEW! Facebook Ticketing
Posted 02/16/12 JCA, Inc. teamed with seven partner organizations and the Tessitura Network with the vision of building a social media ticketing app. The resulting app, TN Social Ticketing, allows for a seamless Tessitura-based purchase path and social ticketing experience from within Facebook. Learn more about how "ticketing has gone social" in our latest blog!
Steve Jacobson to present at 39th Annual Museum Computer Network Conference
Posted 11/1/11 On November 17, 2011, JCA's President & CEO, Steve Jacobson, will participate in a panel discussion along with Steven Roth of The Pricing Institute, Nicola Rees of San Francisco Museum of Modern Art and JCA's Anne Hargaden. The session will focus on 'Maximizing the Value of your Visitor and Member Data'.
Andrew Recinos speaking at INTIX 2012
Posted 10/26/11 In January 2012, JCA's Director of Products, Andrew Recinos, is speaking with Steven Roth of The Pricing Institute at the International Ticketing Association's 33rd Annual Conference & Exhibition in San Antonio, Texas. Andrew and Steven will be speaking about 'Implementing an End-to-End Revenue Management Strategy'. Andrew will also be presenting with Kristen Tigart from the Tessitura Network on 'Facebook Ticketing: Using Social Media to Literally Increase the Bottom Line'.
JCA's Ellen Rohwer leading roundtable discussion at CASE V
Posted 09/30/11 On December 13, 2011, Ellen Rohwer and Anne Panter of the University of Wisconsin will lead a roundtable discussion at the CASE V Conference in Chicago, Illinois. Ellen and Anne will be speaking about 'Metrics for Major Gifts'.
Ellen Rohwer to address Milwaukee Archdiocese Development Council
Posted 08/26/11 On November 17, 2011, JCA's Director, Ellen Rohwer, will address the Milwaukee Archdiocese Development Council. She will present on 'Metrics that Matter'.
Steve Jacobson speaking at the National Arts Marketing Project Conference
Posted 8/10/11 On Monday, November 14, JCA's President & CEO, Steve Jacobson, is speaking with Tim Baker of Baker Richards Consulting, Lisa Middleton of Stratford Shakespeare Festival and Patricia Fosness of the Denver Museum of Nature & Science at the NAMP Conference in Louisville, Kentucky. Steve, Tim and Patricia will be speaking about 'The Art and Science of Forecasting: Fact or Fortune Telling.'
Steve Jacobson speaking at the American Museum Membership Conference
Posted 7/11/11 On Tuesday, October 25, JCA's President & CEO, Steve Jacobson, is speaking with Hillary Branch of the Art Institute of Chicago at the AMMC 2011 Conference. Steve and Hillary's session is 'Data Driven Decisions - How to Keep your Members Coming Back for More'.
JCA at the Association of Science-Technology Centers Conference
Posted 6/30/11 On Sunday, October 16, JCA's President & CEO, Steve Jacobson, is speaking about 'Bringing Development, Membership and Visitor Services Together' at the ASTC 2011 Conference. He will be joined by Marc Check of the Museum of Science, Boston and Mary Beth Armbruster of the Denver Museum of Science & Nature.
Posted 4/6/11 JCA's Steve Beshuk contributed to the workbook 'Do You Need a New Donor System?' co-produced by Idealware and TechSoup Global.
JCA Exhibiting at AFP in Chicago
Posted 3/17/11 JCA will be exhibiting at the AFP conference in Chicago. If you're attending, be sure to stop by Booth 629 to get your really tough questions answered.
JCA Quoted in Crain's Business New York
Posted 2/18/11 JCA's President & CEO, Steve Jacobson was quoted in a recent Crain's Business New York article about technology and nonprofits.
Check out JCA's new blog!
Posted 1/18/11 Visit JCA's blog for the latest insights about how nonprofits can work smarter.
JCA speaking at INTIX
Posted 1/12/11 Don't miss JCA at INTIX 2011. JCA's Steve Jacobson, Andrew Recinos and Matt Cooper are each speaking at INTIX:
Steve Jacobson, President & CEO will be co-presenting with Anna Wessley from the Tessitura Network and Alan Brown of Wolf Brown on "Diamonds in the Rough: Finding Customer Growth Potential within Your Existing Data"
Andrew Recinos, Director Programming Services and Gary Lustig of TicketPhiladelphia will be speaking on "Selling Packages in a Post-Subscription Landscape"
Matt Cooper, Director Consulting Services along with Kristin Tigart from the Tessitura Network and Sara Billman from the University of Michigan will be presenting on "The Online Experience: Providing Virtual Customer Service"
Read this interview with Steve Jacobson in the Shoshin Project
JCA and The Pricing Institute Launch Revenue Management Application
Posted 12/14/10 Revenue Management Application launched to help arts organizations maximize income. Read More»
Ellen Duero Rohwer speaking at CASE District V
Posted 12/10/10 JCA's Ellen Duero-Rohwer, CFRE, will be speaking on 'Major Gift Officer Accountability and KPI's' at the CASE District V conference in Chicago.
Steve Birnbaum speaking at AFP MA 2010
Posted 12/2/10 On Friday, December 3rd, JCA's COO, Steve Birnbaum is speaking with Chris Maddocks, Director of Information Management and Technology for The Children's Hospital Trust at the Association of Fundraising Professionals Massachusetts 2010 Conference on Philanthropy. Steve and Chris will be speaking about 'Using Your Website to Raise More Money.'
Read this article in 'Museum and Heritage' by JCA's Steve Birnbaum
Posted 10/26/10 JCA's COO, Steve Birnbaum, writes about aligning online tickets sales to the patron experience in the most recent edition of 'Museum and Heritage'.
JCA sponsors second annual AASP Summit.
AASP is an important resource for anyone in Advancement Services. The caliber of attendees and the content at this event represent the best thinking in the space, and JCA is pleased to offer its support to an organization with such outstanding resources. If you want to gain the necessary tools to have a lasting impact on your organization’s Data Management and Information Systems practices, then don’t miss the AASP Summit. Click here for details about the 2010 AASP Summit. If you're attending, be sure to stop by Booth 317 to get your really tough questions answered.
JCA announces partnership with Ticketmaster VISTA
Posted 9/11/10 JCA has partnered with Ticketmaster VISTA software to provide a comprehensive ticketing system and reporting solution to the industries they serve. Read more»