CRM Implementation: Overcome the Top 10 Roadblocks to Success

Thursday, October 27
2:00 p.m. ET

Did you know that more than 50% of CRM implementation projects fail? This can be caused by a number of factors, and at JCA we’ve seen it all. In this webinar, we’ll draw from our decades of experience to examine the top ten roadblocks to a successful CRM implementation, and how to overcome them.

Whether you’re preparing for a system conversion or are halfway through, this webinar will provide best practices for navigating the process—from securing buy-in, to data mapping, and planning past your go-live. Join JCA’s Director of Professional Services Kate Mead and Consultant Brittany Ivey, who will tackle your questions and CRM challenges by sharing strategies to prepare for and successfully manage your project.


If you’re unable to attend, register and we’ll send you the recording.


Kate Mead brings a wealth of fundraising and operations expertise to her client projects at JCA. Her areas of specialty include system needs analysis, business process improvement, and overseeing large-scale CRM implementation projects.

Brittany Ivey works on projects including CRM software implementations, systems analysis, and business process documentation. She has experience working with several donor database systems, including a professional-level certification in Blackbaud’s Raiser’s Edge.