Rock Star of the Month (February 2016) – Paul Kappel

As we turn the corner on winter and inch closer (hopefully!) to spring, it’s time to recognize the February 2016 JCA Rock Star. This Rock Star has been with JCA for exactly one year. When he joined the Services team, he immediately hit the ground running, working mainly on Tessitura projects. By his excellent work, he has proven to be our resident Tessitura expert. In fact, during the first quarter of this year, he worked on no fewer than nine Tessitura projects. I’m talking about none other than Paul Kappel. Paul, congratulations, you are JCA’s February 2016 Rock Star!

In the past year, Paul worked on a wide range of Tessitura projects for museums and performing art centers of all sizes, including:

• Tessitura support
• Subscription renewal consulting
• Conversion of Raiser’s Edge and Outbound to Tessitura
• Raiser’s Edge and Patron Edge data conversion to Tessitura
• Pledgemaker to Tessitura conversion
• Data conversion and implementation of Tessitura

Paul also internalized our data conversion methodology and implemented several exciting extensions, including the use of Google Forms to manage testing. Working together with Catherine Friot, he devised a detailed reconciliation plan for a museum client’s Pledgemaker conversion that allowed us to reconcile the conversion dollar-for-dollar. He has become a trusted resource for this museum, so much so, that they specifically asked that he be included in their conversion change management team. He will be working alongside Tessitura consultants and museum development staff to ensure the smooth functional transition from Pledgemaker to Tessitura.

Please join me in congratulating Paul as our February 2016 JCA Rock Star!