James Walker Joins JCA as Chief Technology Officer

March 14, 2023

JCA, the first and foremost independent consulting firm dedicated solely to the technical and operational needs of nonprofits, is pleased to announce the return of James Walker to its leadership team. Walker rejoins JCA as Chief Technology Officer and will oversee the company’s data science, engineering, and technology efforts. Walker previously served as the Director of Products at JCA from 2018-2021, where he oversaw product development and strategy for the company’s software and services (including Revenue Management Application™, Segmentation Engine™, and Audience Engine™).

A respected and longtime nonprofit technology professional, Walker most recently served as President of thankQ USA, the authorized North American distributor of thankQ CRM. As President, Walker established and implemented thankQ USA’s overall goals and strategies. He built strong partnerships and promoted a collaborative and effective team culture. During his leadership at thankQ USA, he oversaw an improved client onboarding process, increased client satisfaction scores, and the initiation of a User Community Learning Program.

“James is a fantastic addition to the JCA team,” said JCA President and Chief Operating Officer James Minehart. “In his previous tenure with us, James proved himself to be a dedicated leader and an extraordinary collaborator. I look forward to partnering with James on JCA’s path ahead.”

Walker previously served as the Director of Information Technology for Oregon Shakespeare Festival and as the Application Development Manager at the Stratford Shakespeare Festival. Walker also served on the Board of the Tessitura Network and was the Vice President of the Board of CIOArts, an organization comprised of leading technology professionals at cultural organizations across North America. His reputation as a thought leader within nonprofit technology circles will be of tremendous benefit to JCA and its clients.