Start the Trek with These Project Initiation Tips
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Data Ecosystem Consulting
Our experts help museums and attractions gain a competitive edge by optimizing data, processes, and technology. We offer solutions that help you:
- Sharpen your CRM skills and get expert ticketing system advice, including interim staffing.
- Find the perfect CRM based on your requirements and budget, and receive expert assistance through system selection and implementation.
- Develop seamless data management with an assessment of your data ecosystem and a practical roadmap for unlocking the power of your data.
- Align with strategy using streamlined workflows and clean data to maximize the impact of your CRM and business processes.
Strategy & Insights Consulting
Turn data into actionable insights that fuel strategy and drive success. Our experts help you:
- Deepen Member Understanding: Gain insights into member motivations, leading to more engaging experiences.
- Optimize Membership Programs: Develop data-driven strategies to attract, retain, and reward members.
- Refine Pricing & Segmentation: Make informed decisions on pricing and target specific audience segments for maximum impact.
- Boost Loyalty: Leverage data to cultivate stronger relationships with your patrons.
Business Process Automation (BPA)
Your team is only as productive as the processes that support it. Are your internal workflows holding you back?
There may be a better way. Our expert consultants can build you powerful, cross-system, automated workflows to save you time, reduce costs, and improve overall productivity.
Case Study
How Atlanta History Center’s Centennial Anniversary Fueled Technology Improvements
As the Atlanta History Center (AHC) approaches their centennial anniversary, they adopted a strategic plan that includes goals to enhance their digital presence. AHC staff recognized that their current nonprofit technology does not fully support the organization’s goals for visitor engagement—both in-person and digitally. Read about AHC’s route to a new ticketing system, all in support of the organization’s mission.
Guide
Budgeting for CRM Change
What You Need to Know Before Moving to a New System
A well-implemented CRM can be a game-changer, streamlining operations, enhancing donor engagement, and ultimately, increasing your impact. But with a myriad of options and varying costs, choosing the right CRM can feel daunting.
This guide is designed to simplify the process, providing you with the information and tools needed to make informed decisions.
Helping these organizations make the world better
Hear from our clients
JCA's guidance was essential for us as we navigated the process of selecting a new CRM, one that would accommodate our needs transitioning into a new museum building. They had invaluable insights throughout the entire process and skillfully organized comprehensive demos with CRM candidates. On top of that, they are simply amazing partners to work with!
Chakshu Patel, Chief Advancement Officer
The Studio Museum in Harlem
JCA expertly and successfully led our team through a system selection process aimed at replacing our current admissions and donor management software—a comprehensive and complex undertaking for our multi-disciplinary institution. JCA supported us every step of the way, in-person and virtually, ensuring that we were making thoughtful and informed decisions in the best interest of our staff and patrons. JCA’s partnership during this process was invaluable; so much so that we have engaged their team to support us through the implementation of the selected software as their expertise and efficacy is unmatched!
Ryan Nix Glenn, Vice President of Marketing & Brand Experience
Atlanta History Center
We really needed help in determining the best process and provider for a new CRM system. JCA was so thorough in spending time to get to know us and our short and long-term goals. The museum has evolved quite a bit over the years, so we needed more from our CRM to help us know and engage with our visitors better. JCA built our provider selection model with pros and cons, cost comparisons, and modification capacity. The process was intense, comprehensive, and successful. Thank you JCA!
Faith Morris, Chief Marketing & External Affairs Officer
National Civil Rights Museum
Most of us in the nonprofit world have full plates. And often those plates become overflowing when tasked with huge undertakings. Sometimes we need outside help, and for a recent project, we turned to JCA. JCA's attention to detail, ability to listen, and to create lasting documentation keeps them at the top of their field. Without it, our project would have quickly overwhelmed our team and wouldn't have been as successful as it was.
Theresa Galaboff, Ticketing Database Administrator
The Field Museum
I have worked with JCA on two projects and recommend them highly. Both required a comprehensive Needs Assessment, including interviewing stakeholders throughout the organization, at all levels. Their thoroughness and professionalism were unmatched, and resulted in well-articulated, succinct reports. JCA’s expertise in data systems and technology is deep, as is their understanding of the needs and challenges of nonprofit arts and culture organizations.
Erin Armstrong, Vice President of Marketing, Communications & Digital Media
The Franklin Institute
Knowing we had the outstanding support of the JCA team to guide us through our project gave us the added confidence we needed to navigate the challenges we faced during our migration. This is the DIA’s third engagement with JCA since 2017. It is a valued and trusted partnership that we know will continue in the future.
Kristy Musick, Director of Development Operations
Detroit Institute of Arts
Unlock the power of your data.
Turn your rich data into a powerful advantage. Our nonprofit consulting experts are here to show you how.