Grow Membership with Support from Innovative Museum Consultants

We really needed help in determining the best process and provider for a new CRM system. JCA was so thorough in spending time to get to know us and our short and long-term goals. The museum has evolved quite a bit over the years, so we needed more from our CRM to help us know and engage with our visitors better. JCA built our provider selection model with pros and cons, cost comparisons, and modification capacity. The process was intense, comprehensive, and successful. Thank you JCA!

Most of us in the nonprofit world have full plates. And often those plates become overflowing when tasked with huge undertakings. Sometimes we need outside help, and for a recent project, we turned to JCA. JCA's attention to detail, ability to listen, and to create lasting documentation keeps them at the top of their field. Without it, our project would have quickly overwhelmed our team and wouldn't have been as successful as it was.

I have worked with JCA on two projects and recommend them highly. Both required a comprehensive Needs Assessment, including interviewing stakeholders throughout the organization, at all levels. Their thoroughness and professionalism were unmatched, and resulted in well-articulated, succinct reports. JCA’s expertise in data systems and technology is deep, as is their understanding of the needs and challenges of nonprofit arts and culture organizations.

The USS Midway has enjoyed working with JCA. Their experts are guiding us through a complicated process, digging in to what we are looking for and have supervised each step along the way. From project management to monitoring the budgeted hours, they are true partners in this process. We are grateful for their high-level of customer service and expertise.