It's Not You, It's Your CRM: 5 Signs the Relationship Is Over
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Your mission,<br>driven by data.<br><br>As a nonprofit-only consulting firm, we help organizations like yours leverage data and technology so you can do more, perform better, and dream bigger.
What can you learn from your data?
Colleges, universities, and even K-12 schools collect mountains of data about students, alumni, donors, and guests. Our data ecosystem experts will help you maximize your platforms and processes so you see your technology solution for what it can be: the start of a game-changing outreach program.
Success Story:
Baylor’s Strategic Technology Transformation
Baylor College of Medicine faced significant challenges with its existing technology. The college’s primary fundraising database, a 25-year-old Raiser’s Edge NXT system, suffered from poor data quality, inconsistent data entry, and a lack of standardized processes.
In this first installment of a two-part transformation story, we explore Baylor’s first steps: a data audit to expose systemic challenges and recommended solutions, followed by a system selection process to find the CRM that would replace RE NXT.
Guide
Budgeting for CRM Change
What You Need to Know Before Moving to a New System
A well-implemented CRM can be a game-changer, streamlining operations, enhancing donor engagement, and ultimately, increasing your impact. But with a myriad of options and varying costs, choosing the right CRM can feel daunting.
This guide is designed to simplify the process, providing you with the information and tools needed to make informed decisions.
Helping these organizations make the world better
Hear from our clients
JCA provided the strategic insight and structured guidance we needed to confidently navigate the CRM selection process. Their deep expertise in advancement systems helped us align internal priorities, evaluate vendor options, and ultimately select a solution that best fits Baylor’s long-term philanthropic goals.
Stacey Cook, Vice President, Advancement
Baylor College of Medicine
JCA consultants are terrific to work with. They are very responsive to our deadlines, technical knowledge, and capacity of each employee. JCA has become an essential part of our team.
Benjamin Krevolin, Chief Advancement Officer
Bard Graduate Center
JCA has been by our side through a Blackbaud CRM conversion and now the transformation and modernization of our Foundation financial systems and transition to FE NXT. Their partnership and expertise, especially in design and documentation, have been invaluable.
Jenny Flynn, Senior Vice President, Development Services
University of Arizona Foundation
One of the first things I did when I started in this role was to call JCA. I knew that we needed to overhaul our data management systems, and we wouldn’t have been able to do it without JCA’s support and expertise. Now we are ready to take our fundraising and donor management to the next level.
Darcy Douglas, JD, Vice President of Advancement and Alumni
South Texas College of Law Houston
JCA Consulting was an exceptional partner to Union in our CRM search. The entire team has a wealth of expertise around technology, business practice, and project management. They guided us through assessment, planning, and vendor evaluation with expertise and efficiency.
Kathleen D. McCann, Director of Advancement Information Services
Union College
JCA took the time to understand the culture of our organization and provided recommendations that align with our goals but also are appropriate for our staffing ecosystem. They provided creative solutions, introducing us to ways that we could better utilize our existing technology now and provided us a roadmap for the future. They are absolutely outstanding at helping an organization integrate and maximize people, processes and tools.
Carly Eichhorst, Director of Advancement Operations
St. Olaf College
Hamilton pursued an aggressive timeline and transformative Salesforce implementation. Often project reassessment and realignment was necessary and JCA was key in helping keep us on track. JCA’s project management and industry guidance efforts helped keep us grounded, focused, and even provided an empathetic ear from time to time.
John Nannas, Executive Director of Advancement Information Systems and Business Intelligence
Hamilton College
Unlock the power of your data.
Turn your rich data into a powerful advantage. Our nonprofit consulting experts are here to show you how.